✦ Mobile Application · 2023
Nexa Retail
An omnichannel shopping app for a retail chain
Industry
Retail & E-Commerce
Timeline
8 months
Services
Mobile, Retail
+42%
Repeat orders
250k
Active users
4.8★
App rating
01 The challenge
Nexa's loyalty programme lived on a plastic card nobody carried. They needed a single app that worked seamlessly across 80 stores and online — without alienating less tech-savvy shoppers.
Nexa Retail
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02 Our approach
How we got there.
- 01
Unified loyalty, payments and offers into one simple app.
- 02
Designed scan-and-go to remove checkout friction in-store.
- 03
Built a personalisation engine for relevant, timely offers.
- 04
Tested relentlessly with real shoppers of every age.
03 What we delivered
- ✓ Digital loyalty with personalised, location-aware offers
- ✓ In-store scan-and-go checkout
- ✓ Unified online + in-store order history
- ✓ Push campaigns that drove measurable repeat visits
Built with
React Native
Node.js
PostgreSQL
Firebase
Industry
Retail & E-Commerce
Timeline
8 months
“Customers actually keep it installed — and they spend more. Repeat orders are up 42% year on year.
SKSuresh KumarHead of Digital, Nexa Retail
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